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Your Hughesnet Gen4 Internet Satellite system includes a satellite modem which connects directly to your home computer, and a satellite dish which is mounted on an unobstructed exterior part of your home.


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Stated speeds not guaranteed. Actual upload speed will likely be lower than speed indicated during peak hours. Download speeds may be temporarily slowed in cases when system usage exceeds the download threshold for an extended period of time. See the HughesNet Fair Access Policy for more information at legal.hughesnet.com.

To ensure fair Internet access for all HughesNet subscribers, Hughes assigns a Download Allowance to each service plan of the amount of data that may be continuously downloaded within a 24-hour period. Visit
FairAccess.HughesNet.com to learn more.

Additional fees apply
for commercial installation

Call Now to Order Your HughesNet

Free Standard Installation valid on new Lease option only, Standard Installation is included with all HughesNet lease option plans and a 24 month commitment and valid credit/debit card are required to order. Lease option requires credit check for approval and monthly service and termination fees apply. $39.99/month offer represents $20 savings on Basic plan $59.99 monthly fee. 199.99 mail–in rebate applies to the Purchase of a new HughesNet system. Not applicable with the Lease option. $99 mail-in rebate applies to the Lease of a new HughesNet system. Not applicable with the Purchase option. Usage is subject to a Fair Access Policy. Actual speeds may vary. Speed and uninterrupted use of service are not guaranteed. Recovery Act eligibility is based on physical address. Not available to all households and available for a limited time. Plans eligible under the Recovery Act Program are available to new HughesNet customers only and eligibility is subject to credit approval. Customers must certify that they household does not have or have access to high-speed Internet at time of installation. Minimum term and early termination fees may apply. Speed comparison based on 53 Kbps dialup. Actual speeds may vary. Usage is subject to the Fair Access Policy. When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Web sites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speeds will likely be lower than speeds indicated. Networking equipment is not included. For network setup, support, and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes is not responsible for home network configuration and management). All computers on this network will be sharing a single connection. Simultaneous use of high-bandwidth applications by multiple users may result in degradation of speed. The Power 200 service plan is only available through the new HughesNet satellite. Approximately 1% will not be able to receive the Power 200 plan. American Digital Satellite is an authorized dealer of HughesNet services and Hughes products available in the contiguous United States. For more information and HughesNet service terms and conditions visit: HughesNet Terms and Conditions

Speed

How fast is HughesNet broadband Internet service for your home?

HughesNet offers a number of Internet service choices to meet your broadband needs. The Basic plan offers download speeds up to 1.0 Mbps, while our fastest plan, Power 200, offers download speeds up to 2.0 Mbps. Learn more about the plans and speeds available.

The Power 200 service plan is only available through the new HughesNet satellite. Approximately 1% will not be able to receive the Power 200 plan as a result of trees or other obstacles that block the signal from the satellite to the home.

When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Websites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. In all cases, actual upload speed will likely be lower than speed indicated during peak hours. See our typical speeds FAQ for more information. Download speeds may also be temporarily slowed in cases when patterns of system usage exceed the download threshold for an extended period of time. See the HughesNet Fair Access Policy for more information.

What connection speeds will I typically get with HughesNet?

When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Websites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speed will likely be lower than speeds indicated.

If you choose to run a VPN over your satellite service, your data speeds may be reduced by as much as 50-75%. In addition, we do not recommend using HughesNet to run time-sensitive applications that require fractions-of-a-second user inputs (such as twitch game play or real-time equities trading).

Compatibility

What are the computer system requirements for HughesNet?

HughesNet lets you connect your computer to the Internet whether you are running a Windows or Macintosh operating system. In order to ensure you get the most out of your Internet experience, HughesNet has developed these minimum requirements:

  • Windows 2000 PE or higher (including Windows XP and VISTA) or Mac OS 10.1 or higher, and
  • Network capability (10/100 Ethernet pre-equipped)

Is HughesNet compatible with my Mac?

Yes, HughesNet is compatible with Mac OS 10.1 or higher. 10/100 Ethernet connectivity is also required.

Can I use HughesNet to run a small network?

Yes, you can connect multiple home computers and laptops to a single HughesNet Internet connection. Home networking equipment may be required and is not included with your HughesNet system. For network setup, support, and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes is not responsible for home network configuration or management).

Please understand that all computers on this network will be sharing a single connection. Simultaneous use of high-bandwidth applications by multiple users may result in degradation of speed and is subject to the HughesNet Fair Access Policy.

Can I use a PCMCIA card adapter for my laptop?

Yes. All you need to connect your computer to the HughesNet modem is either a 10/100 Ethernet Network Interface Card or a PCMCIA adapter with an Ethernet connector. The HughesNet system includes an Ethernet cable to connect your computer to the HughesNet modem.

Can I run a VPN over HughesNet?

HughesNet Basic Service plan is not compatible with VPNs.

You may use a VPN with HughesNet, but you will likely experience reduced speeds as much as 50-75%. You can restore your connection to full speed by simply disabling your VPN client when your session is over.

Note: HughesNet Technical Support does not provide help with configuring or troubleshooting problems associated with VPN clients.

Why does the service slow down when used in conjunction with a VPN?

HughesNet uses sophisticated acceleration techniques to enable high-speed performance over satellite. These acceleration techniques require access to data packet header information, which is blocked when IPSec-based VPNs are used. These VPNs encrypt the data and create a secure tunnel through the HughesNet network. The encrypted data cannot be processed by HughesNet's acceleration techniques, therefore resulting in slower performance.

Can I put this system on a boat or in an RV? HughesNet Home and Professional service is available for non-mobile (fixed) locations. To receive mobile high-speed Internet service.

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